The Smart Voice Summit Paris, France: 1st-2nd February, 2018 smart voice summit 2018
By smartly.AI
Why attend

Voice represents the next major interface for communication between humans and machines, and a major new client touchpoint for companies.
For two days we will bring together the entire voice community for a quality and content driven event, in order to discuss current and future trends, developments and challenges within the industry.



Registration / Coffee

9:30 - 9:40

Welcome Keynote

Hicham TAHIRI, Smartly.AI, CEO

9:40 - 10:00

Embracing the Voice Revolution


10:00 - 10:20

The New Normal: How Brands Must Leverage AI and Voice to Stay Relevant and Accessible

What Brands Need to Know About AI and Voice: Voice is the most important consumer communications channel since the web. It will even surpass social in importance. What do brands need to know, why should they care and what are the emerging best practices for leveraging voice to drive consumer engagement.
Bret Kinsella,, Editor and Founder

10:20 - 10:50

Round Table: Why every company needs a voice application

Discover why voice applications are essential for your company in 2018
Bradley Metrock, VoiceFirst.FM, CEO | Jess Williams, Life Bot, Co-founder & CEO | Tilmann Böhme, Future of Voice, Founder | Quentin Delaoutre, Consultant, Voice Application Expert

10:50 - 11:05

Coffee break

11:05 - 11:35

Round Table: Privacy in the era of digital assistants

Up to what point are we sacrificing privacy for convenience? EDPS has called for strong and smart new rules to protect confidentiality of communications. How will this affect the use of smart speakers? How real is the risk and what can you do about it?
Rand Hindi, Snips, CEO | Marguerite Leenhardt, Xiko, CEO | Bret Kinsella,, Editor and Founder

11:35 - 11:55

Keynote: Alexa Everywhere

We’re in a golden age of Machine Learning and AI and Voice is a big part of the future. At Amazon, we believe that voice will fundamentally improve the way people will interact with technology. It can make the complex simple—it’s the most natural and convenient user interface and provides delightful experiences for your customers.
Max Amordeluso, Amazon, EU chief Alexa Evangelist

11:55 - 12:25

Round Table: Voice for Banking

Discover how voice applications are transforming client experience in the banking sector. Understand how to create a better voice experience. Listen to testimonials from companies who have created a voice app in the sector. Learn from the challenges that they had to overcome and discover their results.
Karim Lourci, Smartly.AI, Co-founder and Head of Sales | Mohamed Rabai

12:25 - 12:45

Keynote: Multi modal interfaces and the future of voice

With the proliferation of voice as an interface, we are starting to really understand the power of voice to complete complex tasks that take multiple steps, to get direct access to content without having to navigate and for scenarios where alternative input is hard, impossible, or unsafe like driving. Each device we interact with has its set of opportunities - whether it is a touch screen, a TV, a car, or as part of a mixed reality experience. This talk will look at some of the principles, opportunities and challenges for designing experiences on different devices.
Karen Kaushansky, Consultant, Experience Design Leader

12:45 - 14:00


14:00 - 14:20

Keynote: Fail fast, fail cheap, making voice apps the guerrilla way

Whether you’re building or commissioning voice apps, come learn about how to maximise your chances of success with minimal effort, using the Wizard of Oz method.
Ben Sauer, Clearleft, UX Designer and Product Strategist

14:20 - 14:40

Keynote: Who was that?

Let's have a look under the covers at a simple question with complex ramifications. It enables rich, engaging, useful interactions, as well as awful user experiences. It puts a significant burden on our own systems. It is (maybe) resisted by the major digital assistant providers. It is the future.
Chris Gathercole, Financial Times, Head of FT Labs

14:40 - 15:10

Round Table: Voice for Media

Discover how the media is taking advantage of voice applications in order to create a seamless and consistant user experience.
Dusin Coates, Algolia, Engineer, Solutions | Bradley Metrock, VoiceFirst.FM, CEO | Aurélien Capdecomme, 20 Minutes France, CTO | Pippa Rimmer, Radio France RT Media, Head of App Products

15:10 - 15:40

Round Table: Voice for Retail

How and why are voice applications being used in the commerce sector? Listen to the advantages and challenges from industry pioneers who have already created their app.
Guillaume Rio, Technology and Partnership Manager, Echangeur | Pascal Chabret, Boulanger, Director Of Innovation and New business | Léa d'Eramo, Sephora, Digital Transformation & CRM Project Manager

15:40 - 16:10

Round Table: Voice for Transport

Discover how voice applications are transforming the transport sector.
Laurent Dunys, The Bot Studio, Founder | Benoit Bouffart, SNCF, Product Director | Olivier Sancier, PSA Peugeot Citroën, Innovation Service Manager

16:10 - 16:25

Coffee break

16:25 - 16:55

Round Table: Voice for Tourism

How are voice applications being used in tourism. Discover use cases and results.
Charles Cadbury, Dazzle, Co-founder

16:55 - 17:15


17:15 - 17:25

Closing words

Hicham TAHIRI, Smartly.AI, CEO



9:00 - 11:00

Workshop 1: Amazon Alexa

Discover how to design and submit a stand out Alexa Skill.

11:00 - 13:00

Workshop 2: Google Design Sprint for Conversational Interfaces

Natural language conversational interfaces are emerging as a powerful new way for people to interact with digital services. In order to design a natural user interface, we need to apply a human-centered design approach. In this hands on design sprint you will learn how to design and prototype a voice conversation action using new Google Design Sprint methodologies. We’ll start from the theory and principles of social interaction, and then start crafting the personality and dialog of your conversational agent. You’ll also learn the investigative rehearsal methodology to rapidly prototype the conversation, putting yourself in the user’s shoes to better understand their ideas, thoughts and emotions throughout the interaction.
Andrew Watson, Marc Paulina, Peter Hodgson, Google

14:00 - 15:00

Workshop 3: Cross Platform Voice Application Creation

Discover how to create and deploy a voice application on the most popular voice assistants.

15:00 - 16:00

Workshop 4: Voice Design Best Practices Part 1

Follow these design practices when creating a custom voice app to avoid leaving users frustrated with their voice experience.
Oscar Merry, Opearlo, CTO

16:00 - 17:00

Workshop 5: Voice Design Best Practices Part 2

Every application and usage for voice is only as good as the use case. Learn how to apply Design Thinking methods in order to decide which use cases are made for voice and add value for the users.
Tilmann Böhme, Future of Voice, Founder

* All workshops will take place at the following address: 19 boulevard Poissonnières 75002 Paris

our sponsors
Zoé Aegerter
Conversational and Vocal Interface Designer
Max Amordeluso
EU chief evangelist
Tilmann Böhme
Benoit Bouffart
Product Director
Charles Cadbury
Aurélien Capdecomme
20 Minutes France
Pascal Chabret
Director Of Innovation and New business
Dustin Coates
Engineer, Solutions
Quentin Delaoutre
Voice Application Expert
Laurent Dunys
The Bot Studio
Léa d'Eramo
Digital Transformation & CRM Project Manager
Chris Gathercole
Financial Times
Head of FT Labs
Rose Grundy
Partner Technology Manager
Rand Hindi
Founder and CEO
Karen Kaushansky
Experience Design Leader
Bret Kinsella
Editor and Founder
Marguerite Leenhardt
CEO and Co-founder
Karim Lourci
Co-founder and Head of Sales
Oscar Merry
Co-founder and Head of Technology
Bradley Metrock
Jonathon Myers
CEO & Co-founder
Marc Paulina
UX Designer on Google Assistant for Wear
Pippa Rimmer
Radio France RT Media
Head of App Products
Guillaume Rio
Technology and Partnership Manager
Ben Sauer
UX Designer and Product Strategist
Olivier Sancier
PSA Peugeot Citroën
Innovation Service Manager
Hicham Tahiri
Co-founder and CEO
Andrew Watson
Conversation Designer on Google Assistant
Jess Williams
Life Bot
Co-founder & CEO
media partners
practical information


BNP, 14 Rue Bergère, 75009 Paris


Partners/ speakers/ media