The Smart Voice Summit Paris, France: 1st-2nd February, 2018 smart voice summit 2018
BY smartly.AI
Why attend

Voice represents the next major interface for communication between humans and machines, and a major new client touchpoint for companies.
For two days we will bring together the entire voice community for a quality and content driven event, in order to discuss current and future trends, developments and challenges within the industry.



Registration / Coffee

9:30 - 9:40

Welcome Keynote

Hicham TAHIRI, Smartly.AI, CEO

9:40 - 10:00

Embracing the Voice Revolution

Peter Hodgson, Google, Senior UX Design Lead | Lionel Mora, Google, Product Marketing Google Assistant EMEA

10:00 - 10:20

The New Normal: How Brands Must Leverage AI and Voice to Stay Relevant and Accessible

What Brands Need to Know About AI and Voice: Voice is the most important consumer communications channel since the web. It will even surpass social in importance. What do brands need to know, why should they care and what are the emerging best practices for leveraging voice to drive consumer engagement.
Bret Kinsella,, Editor and Founder

10:20 - 10:50

Round Table: Why every company needs a voice application

Discover why voice applications are essential for your company in 2018
Bradley Metrock, VoiceFirst.FM, CEO | Jess Williams, Life Bot, Co-founder & CEO | Tilmann Böhme, Future of Voice, Founder | Quentin Delaoutre, Consultant, Voice Application Expert

10:50 - 11:05

Coffee break

11:05 - 11:40

Keynote: Alexa Everywhere

We’re in a golden age of Machine Learning and AI and Voice is a big part of the future. At Amazon, we believe that voice will fundamentally improve the way people will interact with technology. It can make the complex simple—it’s the most natural and convenient user interface and provides delightful experiences for your customers.
Max Amordeluso, Amazon, EU chief Alexa Evangelist

11:40 - 12:00

Round Table: Voice for Banking

Discover how voice applications are transforming client experience in the banking sector. Understand how to create a better voice experience. Listen to testimonials from companies who have created a voice app in the sector. Learn from the challenges that they had to overcome and discover their results.
Karim Lourci, Smartly.AI, Co-founder and Head of Sales | Mohamed Rabai

12:00 - 12:30

Keynote: Multi modal interfaces and the future of voice

With the proliferation of voice as an interface, we are starting to really understand the power of voice to complete complex tasks that take multiple steps, to get direct access to content without having to navigate and for scenarios where alternative input is hard, impossible, or unsafe like driving. Each device we interact with has its set of opportunities - whether it is a touch screen, a TV, a car, or as part of a mixed reality experience. This talk will look at some of the principles, opportunities and challenges for designing experiences on different devices.
Karen Kaushansky, Consultant, Experience Design Leader

12:30 - 14:00


14:00 - 14:20

Keynote: Fail fast, fail cheap, making voice apps the guerrilla way

Whether you’re building or commissioning voice apps, come learn about how to maximise your chances of success with minimal effort, using the Wizard of Oz method.
Ben Sauer, Clearleft, UX Designer and Product Strategist

14:20 - 14:40

Keynote: Interrupting (is) the future

Let's have a look under the covers at a simple question with complex ramifications. It enables rich, engaging, useful interactions, as well as awful user experiences. It puts a significant burden on our own systems. It is (maybe) resisted by the major digital assistant providers. It is the future.
Chris Gathercole, Financial Times, Head of FT Labs

14:40 - 15:10

Round Table: Voice for Media

Discover how the media is taking advantage of voice applications in order to create a seamless and consistant user experience.
Dustin Coates, Algolia, Engineer, Solutions | Bradley Metrock, VoiceFirst.FM, CEO | Aurélien Capdecomme, 20 Minutes France, CTO | Pippa Rimmer, Radio France, Head of App Products | Henry Cooke, BBC, Senior Producer / Creative Technologist

15:10 - 15:40

Round Table: Voice for Retail

How and why are voice applications being used in the commerce sector? Listen to the advantages and challenges from industry pioneers who have already created their app.
Guillaume Rio, Technology and Partnership Manager, Echangeur | Pascal Chabret, Boulanger, Director Of Innovation and New business | Léa d'Eramo, Sephora, Digital Transformation & CRM Project Manager

15:40 - 16:10

Round Table: Voice for Transport

Discover how voice applications are transforming the transport sector.
Laurent Dunys, The Bot Studio, Founder | Benoit Bouffart, OUI.SNCF, Product Director CPO | Emeric Miette, PSA Peugeot Citroën, Technical Function Leader - Personal Assistant & Voice Recognition

16:10 - 16:25

Coffee break

16:25 - 16:55

Round Table: Voice for Tourism

How are voice applications being used in tourism. Discover use cases and results.
Charles Cadbury, Dazzle, Co-founder

16:55 - 17:15


17:15 - 17:25

Closing words

Hicham TAHIRI, Smartly.AI, CEO



9:00 - 11:00

Workshop 1: Google Design Sprint for Conversational Interfaces

Natural language conversational interfaces are emerging as a powerful new way for people to interact with digital services. In order to design a natural user interface, we need to apply a human-centered design approach. In this hands on design sprint you will learn how to design and prototype a voice conversation action using new Google Design Sprint methodologies. We’ll start from the theory and principles of social interaction, and then start crafting the personality and dialog of your conversational agent. You’ll also learn the investigative rehearsal methodology to rapidly prototype the conversation, putting yourself in the user’s shoes to better understand their ideas, thoughts and emotions throughout the interaction.
Andrew Watson, Marc Paulina, Peter Hodgson, Google

11:00 - 13:00

Workshop 2: Cross Platform Voice Application Creation

Discover how to create and deploy a voice application on the most popular voice assistants.

14:00 - 15:00

Workshop 3: Voice Design Best Practices Part 1

Follow these design practices when creating a custom voice app to avoid leaving users frustrated with their voice experience.
Oscar Merry, Opearlo, CTO

15:00 - 16:00

Workshop 4: Do you want to develop your first skill for Alexa?

Join us for an introduction to building compelling voice experiences for Alexa, the service that powers millions of devices, including Amazon Echo and Echo Dot. The day features an intro to Alexa and an in-depth training course on building skills with the Alexa Skills Kit (ASK), a collection of self-service APIs, tools, documentation and code samples that make it fast and easy for you to add skills to Alexa. Furthermore, we will guide you through the process of publishing your skill to the UK Amazon Skill store. This session is aimed at those who haven't built an Alexa skill before.
Max Amordeluso, Amazon, EU chief evangelist | Sébastien Stormacq, UK Lead, Solution Architecture

16:00 - 17:00

Workshop 5: Voice Design Best Practices Part 2

Every application and usage for voice is only as good as the use case. Learn how to apply Design Thinking methods in order to decide which use cases are made for voice and add value for the users.
Tilmann Böhme, Future of Voice, Founder

* All workshops will take place at the following address: 19 boulevard Poissonnière 75002 Paris

our sponsors
Zoé Aegerter
Conversational and Vocal Interface Designer Consultant
Max Amordeluso
EU chief evangelist Amazon
Tilmann Böhme
Founder FutureOfVoice
Benoit Bouffart
Product Director CPO OUI.SNCF
Charles Cadbury
Co-founder Dazzle
Aurélien Capdecomme
CTO 20 Minutes France
Pascal Chabret
Director Of Innovation and New business Boulanger
Dustin Coates
Engineer, Solutions Algolia
Henry Cooke
Senior Producer / Creative Technologist BBC
Quentin Delaoutre
Voice Application Expert Consultant
Laurent Dunys
Founder The Bot Studio
Léa d'Eramo
Digital Transformation & CRM Project... Sephora
Chris Gathercole
Head of FT Labs Financial Times
Rose Grundy
Partner Technology Manager Google
Peter Hodgson
Senior Interaction Designer Google
Renaud Joly
Head of Artificial Intelligence La Redoute
Karen Kaushansky
Experience Design Leader Consultant
Bret Kinsella
Editor and Founder
Marguerite Leenhardt
CEO and Co-founder XiKO
Karim Lourci
Co-founder and Head of Sales
Oscar Merry
Co-founder and Head of Technology Opearlo
Bradley Metrock
CEO VoiceFirst.FM
Emeric Miette
Part manager - Personal Assistant & Voice Recognition PSA Peugeot Citroen
Lionel Mora
Product Marketing Google Assistant EMEA Google
Jonathon Myers
CEO & Co-founder Earplay
Marc Paulina
UX Designer on Google Assistant for Wear Google
Mohamed Rabai
Head of conversational banking
Pippa Rimmer
Head of App Products Radio France
Guillaume Rio
Technology and Partnership Manager Echangeur
Ben Sauer
UX Designer and Product Strategist Clearleft
Darla Sharp
Conversation Designer on Google Assistant Google
Hicham Tahiri
Co-founder and CEO
Andrew Watson
Conversation Designer on Google Assistant Google
Jess Williams
Co-founder & CEO Life Bot
media partners
practical information


BNP, 14 Rue Bergère, 75009 Paris


Partners/ speakers/ media